Your Zubie Sense device can detect when a vehicle is impacted. When this happens, you will see an Impact Detected event in your Activity Feed along with a detailed Impact Report PDF.
These events contain all the information you need to take action to protect your fleet and your drivers.
Location of vehicle at time of impact
Vehicle speed at time of impact
Impact Severity
Likely impact area
Impact Severity
Zubie impact detected events are assigned an "impact severity" level. These are the possibel severity options for each event.
(Low) Cosmetic: Possibly minor impact such as a scratch or light dent
You can likely wait for your rental customer or fleet driver to return the vehicle, but we recommend checking vehicle for damage.
Significant: Likely substantial impact such as large dent, or parts becoming deformed, broken, or loose
You may want to consider calling the renter or driver to determine if immediate action is needed.
Severe: Suspected critical impact such as an entire area of the vehicle is affected or deformed
We recommend that you call the renter or try to locate the vehicle, both for driver safety as well as asset protection.
Impact Area
Based on the direction of force in the impact, Zubie Sense identifies the most likely areas where damage may occur. There are 9 possible areas of impact:
Front
Front Right
Front Left
Right
Left
Rear
Rear Right
Rear Left
Underbody
You can see the likely area of impact in the Zubie app as well as the Impact Event PDF report.
Common Impact Event Trends
Zubie has identified a few common scenarios that may help you quickly assess whether you need to take action after an Impact Detected event. These scenarios each take into account the vehicle speed, impact severity and likely impact area.
Vehicle in motion at time of impact - We recommend customers check the vehicle, even for lower severity events. These impact events often have visible damage.
Multiple impact events with time stamps close together - This could indicate a significant incident like a car chase or crash. It may also indicate the vehicle is being towed.
Event with 0 mph speed and underbody likely location of damage - This most likely occurred during vehicle maintenance or routine service. If the vehicle is not on rent, customers can likely ignore this impact event. However, if the vehicle was on rent at the time of the event, it could indicate the customer performed unauthorized work on the vehicle.
Events with 0 mph speed and likely damage in location other than underbody - This most likely indicates the vehicle was impacted while parked. Examples can include:
Rental employee bumps into the vehicle while parking another car.
Another vehicle’s car door bumps the vehicle in a parking lot.
Possible hit and run.
Clusters of impact detected events at the your location - Car washes or other maintenance can sometimes trigger impact detected events.
REMINDER: The device can detect impact, but cannot definitely determine whether damage occurred.